Get in Touch

We're here to answer your questions and discuss how we can help with your financial situation.

Our Office

flame-tide Financial Management
42 Castle Street
Liverpool
L2 7LQ
United Kingdom

Email Us

For general enquiries:
[email protected]

For existing clients:
[email protected]

Office Hours

Monday - Friday: 9:00 - 17:30
Saturday: 10:00 - 14:00
Sunday: Closed

Appointments available outside these hours by arrangement.

Finding Us

Our office is located in the heart of Liverpool's business district on Castle Street, making us easily accessible from across the city.

By Public Transport

We're a short walk from Liverpool Central Station (approximately 5 minutes) and well-served by multiple bus routes. The nearest bus stops are on Lord Street and Dale Street.

By Car

Several public car parks are located nearby, including Q-Park Liverpool One (8 minutes walk) and Cavern Quarter Car Park (6 minutes walk). Limited on-street parking is available on surrounding streets, though spaces can be scarce during business hours.

Accessibility

Our office has step-free access from street level and a lift to our second-floor meeting rooms. If you have specific accessibility requirements, please let us know when arranging your visit so we can ensure everything is prepared.

About Our Practice

flame-tide is an independent financial management practice established in 2018. We're authorized and regulated by the Financial Conduct Authority to provide advice on investments, pensions, mortgages, and insurance.

Regulatory Information

Financial Conduct Authority (FCA) Reference: 812456
You can verify our registration at flame-tide.com.uk

Professional Memberships

Personal Finance Society
Chartered Institute of Taxation
Association of Accounting Technicians

Professional Indemnity

We maintain comprehensive professional indemnity insurance covering our advice and recommendations. Details are available on request.

What to Expect When You Contact Us

Initial Response

We typically respond to emails within one business day. If you contact us outside office hours, we'll get back to you on the next working day.

First Conversation

Your initial consultation is informal and relaxed. We'll discuss your situation, answer your questions, and explain how we might be able to help. There's no obligation to proceed.

Privacy

Any information you share with us is treated confidentially in accordance with our privacy policy and professional obligations.

Next Steps

If you decide to work with us, we'll outline the process, timeline, and costs clearly before proceeding. You'll have time to consider everything before making a decision.

Contact Questions

Yes, we work on an appointment-only basis to ensure we can give you our full attention. Please email us to arrange a convenient time. Same-day appointments are sometimes available if you have an urgent matter.

Absolutely. We offer video consultations for clients who prefer remote meetings or who are located outside Liverpool. Many of our clients use a mix of virtual and in-person meetings depending on what's convenient.

The first conversation is complimentary. This gives us both a chance to understand if we're a good fit. If you decide to proceed with our services, we'll discuss fees and provide a clear breakdown of costs.

For the initial consultation, just bring yourself and any questions you have. If we proceed to detailed planning, we'll provide a specific list of documents that would be helpful, such as bank statements, pension details, or business accounts, depending on your needs.

While our office is in Liverpool, we work with clients throughout the UK. We can arrange video meetings or, for clients within a reasonable distance, we may be able to meet at your location for an additional travel fee.

We usually have availability within a week, though this can vary depending on the time of year. If you have an urgent matter, let us know and we'll do our best to accommodate you sooner.

Detailed Directions

From Liverpool Lime Street Station

Exit the station onto Lime Street and walk towards St George's Hall. Turn left onto William Brown Street, then right onto Lord Street. Continue along Lord Street, which becomes Castle Street. Our office is on the right-hand side, approximately 15 minutes walk in total.

From Liverpool Central Station

Exit onto Ranelagh Street and head towards Church Street. Walk down Church Street and turn right onto Lord Street. Continue until Lord Street becomes Castle Street. We're located about halfway along Castle Street on the right, roughly 5 minutes from the station.

From the Albert Dock

Head north towards the city centre on The Strand, then turn right onto Chapel Street. Continue straight as it becomes Water Street, then turn left onto Castle Street. Our office is a short walk up Castle Street on your left, approximately 12 minutes total.

Ready to Start a Conversation?

Whether you have a specific question or want to explore how we can help, we're here to listen.

Email Us Now